SamTrans, Transdev Partner on Ride Plus Microtransit


THE SAN MATEO COUNTY TRANSIT District (SamTrans), San Carlos, CA, has formed a new partnership with Transdev to operate the agency’s new Ride Plus microtransit service.

Transdev is addressing a long-term need in the East Palo Alto and Half Moon Bay areas by providing on-demand microtransit services to passengers in areas where access to fixed bus routes had been challenging. The organization will manage vehicles, staff, safety, maintenance and customer service call center operations, along with the Ride Plus app.

transit van parked in parking lot

“We believe Ride Plus will help SamTrans achieve its goals of bringing the efficiency and connectivity of transit to Half Moon Bay, East Palo Alto and the Belle Haven neighborhood of Menlo Park,” said SamTrans CEO April Chan. “These areas have historically been difficult to serve with fixed-route bus lines, but with this new affordable and eco-friendly transit option, we’re able to advance transportation equity and provide the benefits of transit to those who need it most.”

Transdev’s Cityway innovation division will fully integrate Ride Plus with SamTrans’ fixed-route system, ensuring the microtransit service complements fix-route services, not competes with them.

“We are really proud to have been selected to partner with the San Mateo County Transit District,” said Mark Elias, Transdev regional vice president for the Northwest region. “At the end of day, it’s about bringing safe, efficient and reliable service to our passengers.”